Stop Pulling CSVs. Start Sharing Status.
StatusFlow gives specialty pharmacies and pharma manufacturers a single, real-time view of every patient case — no more spreadsheets, no more portal-hopping, no more “where’s that patient?”
The Problem
Specialty pharmacy ops is broken
Every stakeholder — SP, manufacturer, hub, payer — has a different view of the same patient journey.
Manual CSV Chaos
Status updates arrive as spreadsheets emailed weekly — stale the moment they land. Your team wastes hours reformatting, deduplicating, and chasing corrections.
Portal Purgatory
Each partner has a different portal with different logins, different field names, and different update cadences. Nobody has the full picture.
Invisible Stalls
When a prior auth stalls or a shipment is stuck, nobody knows until someone asks. By then, the patient has waited days — and your SLA is blown.
The Solution
A shared operating picture for patient access
StatusFlow standardizes data feeds across every specialty pharmacy partner and surfaces the metrics that matter.
Active Cases
1,247
+12% vs last month
On-Time Rate
94.2%
+2.1pp
Stalled Cases
23
−8 from last week
Avg. Days to Fill
4.3
−0.7 days
Case Distribution
One View, Every Stakeholder
SP ops, pharma program leads, and hub partners all see the same real-time case status — no more conflicting spreadsheets.
Instant Stall Detection
StatusFlow flags stalled cases the moment they happen, not days later when someone checks a portal.
Configurable Sharing
Choose exactly which fields each partner sees. Share status, not secrets. Toggle access on and off in seconds.
How It Works
Four steps to clarity
Connect Your Feeds
Point StatusFlow at your existing data sources — SFTP, API, portal exports. We normalize everything automatically.
Map to Standard Statuses
Our engine maps your custom fields to a universal status taxonomy. Referral → PA → Approved → Shipped → On Therapy.
Detect Stalls Instantly
Rules flag cases stuck too long at any stage. Get alerts before your SLAs blow — not after.
Share What You Choose
Configure exactly which fields each partner sees. Pharma gets program health; the SP keeps PHI locked down.
Built for Both Sides
One platform, two perspectives
For Specialty Pharmacies
- Replace manual CSV pulls with real-time data feeds
- Instantly flag stalled cases before SLAs blow
- Share status with pharma partners — without exposing PHI
- Unified dashboard across every manufacturer program
For Pharma Manufacturers
- See program health across your full SP network at a glance
- Spot PA bottlenecks and geographic stall patterns
- Monitor time-to-therapy without chasing individual SPs
- Get consistent data — same fields, same definitions, every SP
What We're Not
StatusFlow fits in — it doesn't replace
We're not an ehr or pharmacy management system.
We sit on top of your existing systems and normalize the data they already produce.
We're not a hub services replacement.
We complement your hub by giving everyone a shared, real-time view of case progress.
We're not a data warehouse you need to query.
StatusFlow is an operational tool — dashboards, alerts, and sharing rules, not SQL.
FAQ
Common questions
Ready to stop pulling CSVs?
Join the private beta. We'll set up a 30-minute discovery call to understand your data feeds and show you StatusFlow with your actual programs.